Terms of Service

1. Acceptance and Service Identity

By accessing or using the service offered under the LabelOp name, you agree to these Terms. If you use the service for a company, institution, or client, you represent that you have authority to bind that party to these Terms.

LabelOp is currently an independently operated project, not an incorporated company. References to LabelOp, we, our, or us mean the individual operator of the hosted LabelOp service, reachable through the contact address below. These Terms cover the hosted service. The current source code is proprietary and is not licensed for public use, copying, modification, or redistribution.

2. User Responsibility and Assumption of Risk

You are solely responsible for your use of the service and for all files, images, labels, metadata, prompts, outputs, and other content that you upload, store, process, generate, export, or share through the service (Customer Content).

• You must have all necessary rights, permissions, and legal bases to upload and process Customer Content.
• You represent that Customer Content does not violate law or third-party rights, including privacy, publicity, trade secret, and intellectual property rights.
• You remain responsible for all notices, consents, disclosures, instructions, and compliance obligations related to Customer Content and its downstream use.
• You are solely responsible for reviewing outputs, validating accuracy, and deciding whether any output is suitable for use, publication, or reliance.
• You bear all risk arising from Customer Content, your workflows, your use of outputs, and your use of the service.
• You are responsible for any claims, investigations, losses, fines, penalties, or damages arising from Customer Content or your use of the service.

LabelOp may remove or restrict access to content that appears to violate these Terms or law, but LabelOp has no general obligation to pre-screen or actively monitor all Customer Content.

3. Acceptable Use

You agree not to:

• Upload unlawful, harmful, infringing, deceptive, or malicious content.
• Process personal data without appropriate notice, consent, or other legal basis.
• Use the service to distribute malware, spam, or unauthorized surveillance tools.
• Attempt to bypass limits, interfere with platform security, or reverse engineer protected systems except where non-waivable law allows it.
• Use the service in high-risk contexts where failure could cause death, personal injury, or severe environmental damage.

4. License to Operate the Service

You grant LabelOp a worldwide, non-exclusive, royalty-free license to host, copy, transmit, and process Customer Content only as needed to provide, secure, maintain, and improve the service and to comply with law.

5. Intellectual Property

LabelOp source code, product design, names, and logos are proprietary to their respective owner. Third-party components and model artifacts remain governed by their own licenses and notices.

Third-party model attributions and license notices are published at /model-notices.

6. Copyright and Takedown

If you believe content on the service infringes copyright, contact[email protected]. LabelOp may remove allegedly infringing material and may suspend repeat infringers as appropriate.

7. AI Output Disclaimer

AI-generated outputs may be inaccurate, incomplete, or biased. You are responsible for reviewing, validating, and deciding how to use any output. You must not rely on outputs without your own review, and all consequences of use or non-use of outputs remain with you.

8. Free Tier, Pro, Polar, and Optional Packages

The hosted Free Tier has safety and resource limits that may change to protect availability. Pro is billed through Polar and provides higher managed limits. Taxes, invoices, payment methods, and subscription payments are handled through Polar under its applicable terms. Cloudflare AI and R2 are managed services and do not accept user credentials.

Pro renews automatically each month until canceled. Five people are included for $49 per month plus applicable tax. Extra Person, Project Pack, and Managed AI Capacity Pack are each $9 per month; Dataset Capacity Pack is $5 per month and adds pooled 5 GB storage and 10,000 images. Each Managed AI Capacity Pack adds 5,000 AI-assisted labeling runs per day, up to the published package cap. Increases may be prorated immediately; decreases are scheduled for the next period and can be blocked while current usage does not fit. Canceling Pro stops renewal of the Pro subscription and its packages. Access continues through the latest already-paid package period, followed by the stated payment grace rules. Data is not automatically deleted when a limit is exceeded; write operations may be restricted until usage or entitlement is restored.

Free Tier and Pro users may connect their own Vast.ai credential. Vast.ai is a separate service: its terms, availability, quota, budget, taxes, and compute charges apply directly to you. LabelOp does not provide or silently fall back to an operator Vast.ai credential.

9. Suspension and Termination

LabelOp may suspend or terminate access for violations, legal risk, or security risk. We may also remove content, change tier limits, discontinue the hosted service, or limit features to protect the platform and users. Where reasonably possible, you should export data you need before termination.

10. Disclaimer of Warranties

To the maximum extent permitted by law, the service is provided on an as is and as available basis, without warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, or error-free operation.

11. Limitation of Liability

To the maximum extent permitted by law, LabelOp is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business interruption.

To the maximum extent permitted by law, you assume responsibility for all decisions, actions, and outcomes arising from your use of the service, Customer Content, and outputs. If liability is imposed on LabelOp despite these Terms, LabelOp total aggregate liability for all claims arising out of or related to the service is limited to the greater of USD 50 or the fees you paid to LabelOp for the service during the three months before the event giving rise to the claim. Nothing in these Terms excludes liability or rights that applicable law does not permit us to exclude.

12. Indemnification

You will defend, indemnify, and hold harmless LabelOp, its operator, and service providers from and against claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to Customer Content, your use of the service, your use of outputs, or your breach of these Terms.

13. Changes to Terms

We may update these Terms from time to time. Continued use after an effective update means you accept the revised Terms.

14. Contact

Questions about these Terms:[email protected]