Terms of Service

LabelOp is an independently operated service run by an individual, not an incorporated company. “LabelOp”, “we”, and “us” mean that operator. By creating an account or using the service, you agree to these Terms. You must be at least 18. If you use LabelOp for an organization, you confirm that you can accept these Terms on its behalf.

Keep your sign-in details secure and do not share your account. You are responsible for activity under your account. Tell us promptly if you think someone else has accessed it.

You keep ownership of the images, annotations, labels, and other content you upload or create (“your content”). You give us permission to store, copy, transmit, and process your content only as needed to run, secure, and support the service and to comply with law. We do not use your content to train AI models.

You are responsible for your content and must have the rights, consents, and legal basis to upload and process it, including any personal data in it. Do not upload sensitive data such as health, biometric, or children's data unless you have a clear legal basis for it.

LabelOp is not a backup service. Keep your own exports of anything you cannot afford to lose.

A project belongs to its owner. The owner decides who is invited, which role each member has, and when members are removed, and is responsible for that access. Annotations and other work that members add to a project stay in the project after they leave it.

Do not use LabelOp to:

• upload unlawful, infringing, or malicious content, or process personal data without a legal basis;
• build surveillance tools or anything meant to harm people;
• bypass limits, probe or disrupt the service, or access other users' data;
• run systems where a failure could cause death, injury, or serious damage.

AI suggestions can be wrong, incomplete, or biased. Review them before you rely on them. You decide how outputs are used and are responsible for that use.

If you add your own model from Hugging Face or another source, we do not review it. You are responsible for following its license and for any risk from running it in your browser.

The Free plan has usage limits that may change to keep the service available. Current plans and limits are shown on the pricing page.

Pro costs $49 per month plus applicable tax and renews monthly until you cancel. Payments are processed by Polar, which acts as the merchant of record and handles checkout, invoices, and taxes. Send refund requests to the contact address below; approved refunds are issued through Polar. If you cancel, Pro stays active until the end of the period you have paid for. If a payment fails, Pro features remain available for a short grace period. Your data is not deleted when you go over a limit; new writes may be paused until you are back within it.

You can connect your own Vast.ai account for training. Vast.ai is a separate service, and its terms and charges apply to you directly.

After 45 days without a sign-in we may email you a warning. After 60 days, your projects, images, and training results may be removed. Nothing is removed unless the warning email was delivered, and signing in resets the clock.

We may suspend or close accounts that break these Terms or create legal or security risk. We may also change or discontinue the service; where reasonably possible we will give notice so you can export your data. You can delete your account at any time from Settings.

The LabelOp software, design, name, and logo belong to the operator. The source code is not licensed for copying, modification, or redistribution. Third-party models and components keep their own licenses, listed on the model notices page.

If you send us ideas or feedback, we may use them freely without any obligation to you.

The service is provided “as is” and “as available”, without warranties of any kind, including fitness for a particular purpose or uninterrupted, error-free operation.

To the extent the law allows, we are not liable for indirect or consequential losses, or for lost profits, revenue, or data. Our total liability for all claims is limited to what you paid us in the three months before the claim arose. You agree to cover any claims, fines, penalties, and reasonable legal fees we face because of your content, your use of the service, or your breach of these Terms. Nothing here limits rights or liability that cannot be limited by law, including your rights as a consumer.

We may update these Terms. For material changes we will notify you by email or in the app before they take effect. Continuing to use the service after that means you accept the new Terms.

These Terms are governed by the laws of the Republic of Türkiye. If you are a consumer, you keep any protections that the law of your country of residence gives you.

Questions, copyright complaints, and other notices: [email protected]